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Chapter 189
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Billing Terminology:
*How does the billing cycle work?
---> The due date is always 30 days from the billing period end date .
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Example:
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Suzzy Shoppers Billing Period end date is March 07, 2013 . Any transaction made from March 08 to April 07 will be listed on her April Billing Statement .
Sample Spiels:
"The reason why you haven't see your item in your billing statement, because the closing date is March 07; And you made the transaction is in March 08; rest a.s.sured it would be reflected in your next billing statement . "
**Credit Limit - is the maximum amount a credit card company
**Debit - a charge on your items such as purchases, late fees and interest charge .
**Credit - a deduction from an amount otherwise on due .
--->Samples: returns, late fee credit, interest credit .
**Balance - previous balance - (payment - credit + debit = balance)
Credit Granting Handles Concerns:
1 . Credit limit increase/decrease
2 . Declined transactions
3 . Questions related to credit score, credit report, and credit history
4 . Checking the status of the customer application
5 . Approval codes request
For FRAUD Prevention:
(-) fraud
(-) scams
(-) theft
(-) danger
. . .
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