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CHAPTER IV
"The Strategy of Truth"
The consequences of building on a unity which does not exist are serious. We have discovered that all war is total war; we have also found that while our enemies lie to us, they do not lie to their High Commands.
Total war requires total effort from the civilian and we have a.s.sumed that, in America, this means enthusiasm for our cause, understanding of our danger, willingness to sacrifice, confidence in our leaders, faith in ultimate victory. We may be wrong; total effort in Germany is based more on compulsion and promise than on understanding. But we cannot immediately alter the atmosphere in which we are living. If we could, if our leaders believed that total effort could be achieved more quickly by lies than by truth, it would be their obligation to lie to us. In total war there is no alternative to the most effective weapon. Only the weapon must be effective over a sufficient length of time; the advantage of a lie must be measured against the loss when the lie is shown up; if the balance is greater, over a period of time, than the value of the truth, the lie still must be told. If we are a people able to recognize a lie too fast for it to be effective, the lie must not be used; if we react "correctly" to certain forms of persuasion (as, say, magazine ads and radio commercials), the psychological counterparts of these should be used, at least until a new technique develops.
This is a basis for "the strategy of truth" which Archibald MacLeish set in opposition to the n.a.z.i "strategy of terror". The opposition is not perfect because the n.a.z.is have used the truth plentifully in spreading terror, especially by the use of moving pictures. Their strategy, ethically, is a mixture of truth and lies, in combination; practically speaking, this strategy is on the highest ethical plane because it saves n.a.z.i lives, brings quick victory, protects the State and the people. It is, however, ill-suited to our purposes.
_Ethics of Lying_
Mr. MacLeish is being an excellent propagandist in the very use of the phrase, "strategy of truth", which corresponds to the President's "solemn pact of truth between government and the people"; there are a hundred psychological advantages in telling us that we are getting the truth; but propaganda has no right to use the truth if the truth ceases to be effective. Lies are easier to tell, but harder to handle; in a democracy they are tricky and dangerous because the conditions for making lies effective have not been created; such conditions were created in Germany; they came easily in other countries where no direct relations between people and government existed.
Before propaganda can lie to us, safely and for our own preservation, honorably and desirably, it must persuade us to give up our whole system of communication, our political habits, our tradition of free criticism. This could be done; but it would be difficult; no propagandist now working in America is cunning and brutal enough to destroy our civil liberties without a struggle which would cost more (in terms of united effort) than it would be worth. We cannot stop in the middle of a war to break down one system of persuasion and create another; the frame of mind which advertising men call "consumer acceptance" is, as they know, induced by a touch of newness in a familiar framework; the new element catches attention but it has to become familiar before it is effective.
Our propagandists, therefore, must use the truth, as they incline to do, but they have to learn its uses. We gain prestige by advertising the truth, even though the use of truth is forced upon us; but we have not yet won approval of the suppression of truth. It is good to use truth as flattery ("You are brave enough to know the truth") but truth also creates fear which (advertisers again know this) is a potent incentive to action. Finally, the use of truth requires the ca.n.a.lization of propaganda; it is too dangerous to be handled by everyone.
The propagandists of our cause include everyone who speaks to the people, sells a bond, writes, broadcasts, publishes, by executive order or private will; they vary in skill and in detailed purpose; they blurt out prejudices and conceal information useful to the citizen. They have not, so far as any one has discovered, lied to the people of America, contenting themselves at first with concealing the extent, or belittling the significance, of our reverses; presently the same sources began to abuse the American people for not being aware of the danger threatening them; and no one officially recognized the connection between ignorance and concealment.
_Maxims for Propagandists_
It is easy to mark down the detailed errors of propaganda. The more difficult work is to create a positive program; and it is possible that we have been going through an experimental period, while such a program is being worked out in Washington. A few of the requirements are obvious.
_Propaganda must be used._ Our government has no more right to deprive us of propaganda than it has to deprive us of pursuit planes or bombers or anti-aircraft guns or ant.i.toxin. Propaganda is the great offensive-defensive weapon of the home front; if we do not get it, we should demand it. If what we get is defective, we should protest as we would protest against defective bombsights.
_Propaganda must be organized._ Otherwise it becomes a diffused babel of opinion.
_Propaganda must be unscrupulous._ It has one duty--to the State.
_Propaganda must not be confused with policy._ If at a given moment the Grand Strategy of the war absolutely requires us to offer a separate peace to Italy or to make war on Rumania, propaganda must show this need in its happiest light; if the reverse is required, propaganda's job does not alter. Policy should not be made by propagandists and propagandists should have no policy.
_Propaganda must interact with policy._ If at a given moment, the Grand Strategy has a free choice between recognizing or rejecting a Danish Government-in-exile, the action which propaganda can use to best advantage is the better.
_Propaganda must have continuity._ The general principles of propaganda have to be worked out, and followed. The principle, in regard to direct war news, may be to tell all, to tell nothing, or to alter the dosage according to the temper of the people. The choice of one of these principles is of the gravest importance; it must be done, or approved, by the President. After the choice is made, sticking to one principle is the only way to build confidence. Except for details of naval losses, the British official announcements are prompt and accurate; the British people generally do not go about in the fear of hidden catastrophe. The Italian system differs and may be suited to the temper of the people; the Russian communiques are exactly adapted to Stalin's concept of the war: the Red soldier is cited for heroism, in small actions, the Germans are always identified as fascists, the vast actions of the entire front are pa.s.sed over in a formal opening sentence. The German method has its source in Hitler; the announcements of action are rhetorical, contemptuous, and sometimes threatening; the oratory which accompanies the official statements has, for the first time, had a setback, since the destruction of the Russian Army was announced in the autumn of 1941, but no one has discovered any serious reaction as a result. The German people have been conditioned by action; and action has worked with propaganda for this result. The concentration camp, the death of free inquiry, and the triumph of Munich have been as potent as Goebbels' lies to prepare the German people for total war; so that they have not reacted against Hitler when a prediction has failed or a promise gone sour.
Each of these methods has been consistently followed. Our propagandists on the home front began with the knowledge that a great part of the country did not want a war; a rather grim choice was presented: to frighten the people, or to baby them. The early waverings about Pearl Harbor reflected the dilemma; the anger roused by Pearl Harbor gave time to the propagandist to plan ahead. The result has been some excellent and some fumbling propaganda; but no principle has yet come to light.
_Propaganda must supply positive symbols._ The symbol, the slogan, the picture, which unites the citizen, and inspires to action, can be created by an individual, but can only be made effective by correct propaganda. The swastika is a positive symbol, a mark of unity (because it was once a mark of the revolutionary outcast); we have no such symbol. Uncle Sam is a cartoonists' fiction, too often appearing in comic guises, too often used in advertising, no longer corresponding even to the actuality of the American physique. The Minute-man has an antique flavor but is not sufficiently generalized; he is a brilliant defensive symbol and corresponded precisely to the phase of the militia, an "armed citizenry" leaping to the defense of the country. With my prejudice it is natural that I should suggest the Liberty Bell as a positive symbol of the thing we fight for. It is possible to draw its form on a wall--not to ward off evil, but to inspire fort.i.tude.
_Propaganda must be independent._ It is a fighting arm; it has (or should have) special techniques; it is based on researches, measurements, comparisons, all approaching a scientific method. It should therefore be recognized as a separate function; Mr. Gorham Munson, preceded by Mr. Edward L. Bernays in 1928, has proposed a Secretary for Propaganda in the Cabinet, which would make the direct line of authority from the Executive to the administrators of policy, without interference. The conflicts of publicity (aircraft versus Navy for priorities, for instance) will eventually force some organization of propaganda. The confusion of departmental interests is a constant drawback to propaganda, even if there is no direct conflict.
_Propaganda must be popular._ Since the first World War several new ways of approaching the American people have been developed. These have been chiefly commercial, as the radio and the popular ill.u.s.trated magazine; the doc.u.mentary moving picture has never been popular, except for the March of Time, but it has been tolerated; in the past two years a new type, the patriotic short, has been skilfully developed. The full length picture has hardly ever been used for direct communication; it is a "morale builder", not a propaganda weapon.
_Propaganda must be measured._ At the same time the method of the selective poll has been developed in several forms and a quick, dependable survey of public sentiment can be used to check the effectiveness of any propaganda. Recent refinements in the techniques promise even greater usefulness; the polls "weight" themselves, and, in effect, tell how important their returns should be considered. The objections to the polling methods are familiar; but until something better comes along, the reports on opinion, and notably on the fluctuations of opinion, are not to be sneered away. To my mind this is one of the basic operations of propaganda; and although I have no evidence, I a.s.sume that it is constantly being done.
_Who Can Do It?_
An effective use of the instruments is now possible. We may blunder in our intentions, but technical blunders need not occur; the people who have used radio or print or pictures are skilled in their trade and they can use it for the nation as they used it for toothpaste or gasoline. And the people of America are accustomed to forms of publicity and persuasion which need not be significantly altered.
Moreover, we can measure the tightness of our methods in the field, not by rejoicing over "mail response", or newspaper comment, but by discovering exactly how far we have created the att.i.tude of mind and the temper of spirit at which we aim.
The advertising agency and the sampler of public opinion can supply the groundwork of a flexible propaganda method. They cannot do everything, because certain objectives have always escaped them. But they are the people who have persuaded most effectively and reported most accurately the results of persuasion. They cannot create policy, not even the policy of propaganda; but they can propagandize.
All of this refers to propaganda at home. It need not be called propaganda, but it must _be_ propaganda--the organized use of all means of communication to create specific att.i.tudes, leading to--or from--specific action.
_What Is Morale's Pulse?_
This is, of course, another way of saying that morale is affected by propaganda. I avoid the word "morale" because it has unhappily fallen into a phrase, "boosting morale", or "keeping morale at a high level."
We have it on military authority that morale is an essential of victory, but no authority has told us how to create it, nor exactly to what high level morale should be "boosted". The concept of morale constantly supercharged by propaganda is fatally wrong; it confuses morale with cheerfulness and leads to the dangerous fluctuations of public emotion on which our enemies have always capitalized.
Morale should be defined as a desirable and effective att.i.tude toward events. As despair and defeatism are undesirable, they break up morale; as cheerfulness leads at times to ineffectiveness, it is bad for morale. To induce cheerfulness in the week of Singapore, the burning of the Normandie, and the escape of the German battleships from Brest, would have been the worst kind of morale-boosting; to prevent elation over a substantial victory would have been not quite so bad, but bad enough.
There is a "cla.s.sic example" of the effect of belittling a victory.
The British public first got details of the Battle of Jutland from the German announcement of a naval victory, including names and number of British vessels sunk. The first British communique was no more subdued than usual, but coming _after_ the German claims and making no a.s.sertions of victory, taking scrupulous care to list _all_ British losses and only positively observed German losses, the announcement pulled morale down--not because it gave bad news, but because it put a bad light on good news; it did not allow morale to be level with events. The best opinion of the time considered Jutland a victory lacking finality, but with tremendous consequences; and Churchill was called in as a special writer to do the Admiralty's propaganda on the battle after the mischief was done. The time element was against him for a belated explanation is never as effective as a quick capture of the field by bold a.s.sertion and proof. Mr. Churchill was himself belated, a generation later, when he first defended the Navy for letting the Gneisenau and Scharnhorst escape and then, a day later, a.s.serted that the ships had been compelled to leave Brest and that their removal was a gain for the British. The point is the same in both cases: the truth or an effective subst.i.tute may be used; but it has to correspond to actuality. The Admiralty underplayed its statement at Jutland. Churchill over-explained the situation at Brest.
Both were bad for morale.
_The Hypodermic Technique_
The "shot-in-the-arm" theory of morale is a confession of incompetence in propaganda. For the healthy human being does not need sudden injections of drugs, not even for exceptional labors; and the objective of propaganda is to create an atmosphere in which the average citizen will work harder and bear more discomfort and live through more anxiety and suffer greater unhappiness _without considering his situation exceptional or abnormal_.
To "boost morale", to give the public a shot of good news (or even a shot of bad news), is an attempt to make us live above our normal temperature, to speed up our heart-beat and our metabolism. War itself raises the level; and all we have to do for morale is to stay on the new level.
The principle that the citizen must not consider his situation exceptional is one of the few accepted by democratic and autocratic States alike. Hitler announces that until the war is over he will wear a simple soldier's uniform; Churchill refuses to accept a h.o.a.rd of cigars; the President buys a bond. In every case the conspicuous head of a nation does what the average citizen has to do; and because each citizen is like his leader, all citizens are like one another. A unity is created.
_Re-Uniting America_
This completes the circle which began with our need for unity, and proceeded through propaganda to morale. For the foundation of our war effort has to be unity and the base of good morale is the feeling of one-ness in the privations and in the triumphs of war. We can now proceed to some of the reasons for the breaks in unity, which propaganda has not seen, nor mended.
First, the propagandists have rejected certain large groups of Americans because of pre-war pacifism; second, they have failed to recognize the use to which isolationism can be put; third, they have not thought out the principles of free criticism in a democracy at war. To rehea.r.s.e all the other forms of separatist action would be to recall angers and frustrations dormant now, just below the level of conscious action. Moreover, a list of the causes of separation, with a remedy for each, would repeat the error of civilian propaganda in the early phases of the war--it would still be negative, and the need now is to set in motion the positive forces of unity, which have always been available to us.
_The accord we need is for free and complete and effective action, for sweating in the heat and crying in the night when disaster strikes, for changing the face of our private world, for losing what we have labored to build, for learning to be afraid and to suffer and to fight; it is an accord on the things that are vital because they are our life: what have we been, what shall we do, what do we want--past, present, future; history, character, destiny._
The propaganda of the first six months of the war was not directed to the creation of unity in this sense; it was not concerned with anything but the immediate daily feeling of Americans toward the day's news; the civilian propagandists insisted that "disunity is ended"
because all Americans knew what they were fighting for, so that it became faintly disloyal to point out that reiteration was not proof and that disunity could end, leaving mere chaos, a dispersed indifferent emotion, in its place. The end of dissension was not enough; unity had to be created, a fellow-feeling called up from the memory of the people, binding them to one another because it bound them to our soil and our heroes and our myths and our realities; and the act of creation of unity automatically destroyed disunion; when the G.o.ds arrive, not only the half-G.o.ds, but the devils also, depart.
_Myth and Money_
Faintly one felt a lack of conviction in the propagandists themselves.
They were afraid of the debunkers, under whose shadow they had grown up. They did not venture to create an effective myth. Myth to them was Washington's Cherry Tree, and Lincoln's boyish oath against slavery and Theodore Roosevelt's Wild West; so they could not, with rhetoric to lift the hearts of harried men and women, recall the truth-myth of America, the loyalty which triumphed over desertion at Valley Forge, the psychological miracle of Lincoln's recovery from self-abas.e.m.e.nt to create his destiny and shape the destiny of the New World; the health and humor and humanity of the west as Roosevelt remembered it. At every point in our history the reality had something in it to touch the imagination, the heart, to make one feel how complex and fortunate is the past we carry in us if we are Americans.